Our tutors’ schedules fill up fast. Be sure to register early for this school year so that you can choose a schedule that will work well for you and your family! You’ll find everything you need to know about registration in this post, including when, where and how to register, the amount of the registration deposit, and other important dates.
When to Register
Registration for Symbols families begins on the following dates and times for each location (registration for the general public begins exactly 1 week later for each location):
Vancouver: Wednesday, August 17th @ 9:30am
Coquitlam: Thursday, August 18th @ 9:30am
Richmond: Friday, August 19th @ 9:30am
How to Register
To register, please phone us or visit us in person at the center on or after the registration day. On the first day of registration (which is typically very busy), we need to take registrations in the order they arrive and we also need to avoid confusion, so we cannot complete a registration by email or voicemail; we need to speak with you on the phone or in person. If you receive a busy signal when you call, instead of calling back, please leave a voicemail with your name and callback number. All voicemails are automatically timestamped and emailed to us; we will reply to voicemails in the order they are left. After the first day of registration, things will be calmer and we’ll be able to complete registrations by email and voicemail. Remember – the sooner you register, the more likely you are to get the exact schedule you want!
If you plan to phone to register, please call 604.696.2030 and follow the prompts.
To complete a registration we will be taking a non-refundable $150.00 deposit. This deposit will be fully credited to your Term 1 invoice; it is not a registration fee. If we have your credit card information in our system, the deposit will be charged to your card within a few days of registration. If we do not have your credit card information on file, we ask that you either provide your credit card information, or cash or a cheque, at the time of registration.
Other Useful Info
This registration is for the entire 2016/2017 school year, beginning September 6th, 2016 and ending June 30th, 2017. Although our school year has two terms, terms are for billing purposes only; students are registered for the entire school year, unless we are given one month notice to end tutoring. Other important dates, including all days we are closed for statutory holidays, the Winter Break and Spring Break, can be found on our online calendar.
Our policies, which include our lesson cancellation/rescheduling policy and our tutoring termination policy, can be found on this blog post. Our policies for the 2016-2017 school year remain unchanged from the previous school year.